The Importance of Client Recommendations
January 10, 2012 | Posted by The Rocca Sisters & AssociatesThe most adequate way to evaluate a product is through the recommendations of past consumers. The importance today of customer reviews can be seen all across cyberspace – from blogs, to product websites, to ‘LIKES’ on a facebook page. This evaluation is even more important within the service industry, where the value of a product is much harder to measure than a physical good.
Here at The Rocca Sisters Team, we are very gracious to have incredible clients who are continuously writing positive recommendations for us. We receive hundreds of recommendations every year, and when those clients become repeat clients and refer us to their family and friends, that is truly when we know we have done our job. A large portion of our business -and a vital factor on which we attribute our rise to success – all relies on repeat business and referrals. This is why we always say that ‘Our Relationships Recommend Us’.
This is not a catchy slogan for us, but a true mission statement. As long as our past and present clients are recommending us, it is a testament to our success and insurance of a job well done. It speaks of our systematic approach to client care, our full service executive team, our innovation within the real estate industry, and most importantly the personal relationships that we build with each and every client. Providing exceptional service that will surpass your expectations is an obligation where we refuse to fall short.
Hear for yourself what our clients are saying about us! Visit our website, www.roccasisters.ca , or visit our webTV channel at www.RoccaSistersTV.ca to watch our many client testimonial videos. We would love the opportunity to exceed your expectations!